Services
What we look after, from the ground up.
Four layers that depend on each other. You can bring us in for one, but the best results come from looking after all of them together.
Layer 4
Everyday support
The part your team notices most. Fast fixes, and a person who already knows your setup.
- Help desk by email and phone
- Remote and on-site fixes
- Starter and leaver process: accounts, devices, access
- Laptops, phones and printers set up and supported
- Software installs and licence tracking
- A named person who knows your environment
Layer 3
Microsoft 365 & identity
Where most of your staff spend the day. Set up once, properly, then kept tidy.
- New tenancy set-up and migration from Google Workspace, IMAP or older Exchange
- Entra ID sign-in with MFA and conditional access
- Intune device enrolment and policies
- Teams and SharePoint structure, permissions and clean-up
- Licence review, so you stop paying for seats nobody uses
- Branded sign-in page and company-wide email signatures
- Power Automate flows for repetitive admin
Layer 2
Security & backup
Sensible protection and the ability to recover, without a pile of tools nobody checks.
- Patching for Windows, Mac and servers
- Microsoft Defender set up and monitored
- Backups of Microsoft 365 and servers, with restores actually tested
- Admin accounts locked down, shared accounts removed
- Help preparing for Cyber Essentials
- Plain-English guidance for staff on phishing
Layer 1
Network & hardware
The foundation. Documented, segmented and built so it can be handed to anyone.
- Firewalls and routers configured and documented
- VLANs, switching and business Wi-Fi
- Windows Server and domain controller builds
- Remote access that does not leave ports open to the internet
- Laptops and desktops supplied, imaged and delivered ready to use
One-off work
Projects
Not every job is ongoing support. We also take on fixed pieces of work.
- Microsoft 365 migrations
- Office moves and new sites
- Network and Wi-Fi refresh
- IT audit with a written report
Tell us what is slowing you down.
A few lines is enough. We will reply with what we would look at first.